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Empowering businesses with secure, scalable, and reliable cloud services. From storage to advanced solutions, we help you innovate and grow with confidence in the digital era.
Empowering businesses with secure, scalable, and reliable cloud services. From storage to advanced solutions, we help you innovate and grow with confidence in the digital era.
At Cloud Nextgen, we strive to deliver reliable and high-quality hosting and cloud services. This Refund & Cancellation Policy explains how cancellations and refunds are handled for our services. You accept and agree to the following terms by using our services.
All payments made for hosting and cloud services are non-refundable, except as specifically stated in this policy.
Refunds are only applicable for eligible services and within the specified time frame.
Setup fees, domain registrations, SSL certificates, and third-party service costs are non-refundable.
Shared Hosting Plans – 7-day money-back guarantee (new customers only).
VPS Hosting Plans – Refunds available within 7 days of purchase if technical issues remain unresolved.
Dedicated Hosting & Reseller Hosting – Non-refundable due to resource allocation and setup costs.
Cloud Hosting, IaaS, PaaS, SaaS – Billed on a pay-as-you-go or subscription basis; charges already incurred are non-refundable.
Customers may request cancellation at any time by contacting support.
Services will remain active until the end of the current billing cycle unless requested otherwise.
Services will remain active until the end of the current billing cycle unless requested otherwise.
We use cookies to:
To request a refund (if eligible):
State the reason for the cancellation and refund request.
If authorized, refunds will be issued to the original payment method within 7–10 business days.
The following situations will not result in refunds:
Violation of our Terms & Conditions or misuse of services.
Use of more than 50% of allocated resources (for Shared/VPS Hosting) before requesting a refund.
Downtime or issues caused by third-party providers (AWS, Azure, GCP).
Suspension or termination of account due to non-payment, abuse, or illegal activity.
This Refund & Cancellation Policy may be changed at any time by Cloud Nextgen. Updates will be posted on this page with the revised “Last Updated” date.
If you have questions regarding cancellations or refunds, contact us:
📧 Email: info@cloudnxtgen.com
📞 Phone: +91-9631198256
🌐 Website: cloudnextgen.com
